Frequently asked questions
Are you Anthropic? Is this an official store?
No. We are an independent, unofficial service with no affiliation to Anthropic. We buy official gift subscriptions at claude.ai/gift on your behalf and forward you the redemption link. If you can pay by card, buying directly from claude.ai is cheaper and instant.
What exactly do I receive?
An official Claude gift redemption link/code, purchased at claude.ai/gift for the plan and duration you ordered. You redeem it yourself at claude.ai/gift/redeem while signed in to the Claude account that should get the subscription.
How long does delivery take?
Within 12 hours of your payment confirming on-chain. Fulfillment is done manually by a human — that's what keeps the codes legitimate — so it is not instant. Most orders are delivered much faster.
Which cryptocurrencies can I pay with?
Choose native BTC, ETH, SOL, BNB, POL, or TRX on one of eight supported routes. The private payment page shows the exact amount, network, QR code, and receiving address.
I sent less than the quoted amount. What now?
Submit the transaction ID and contact support with your order ID. Do not send a second transfer unless support confirms the amount and network. Withdrawal fees must be added on top so the receiving wallet gets the exact quote.
What if my code doesn't work?
Report it within 48 hours of delivery and we verify against our purchase receipt. An invalid or already-redeemed code on arrival gets a full refund per the refund policy.
Do gift codes expire?
Yes — codes expire 365 days after purchase, and redemption works on the web version of claude.ai only (not in mobile apps).
Can I get a refund?
Yes, in the cases covered by our refund policy: missed delivery SLA, or an invalid code reported within 48 hours. No refund after a code is successfully redeemed. Refunds are paid in the same crypto to an address you provide.
Why not just pay Anthropic directly in crypto?
Anthropic doesn't accept cryptocurrency. claude.ai only takes card payments, so if you hold crypto and don't have a usable card, a gift-code reseller is the practical route. The code you get is still an official Anthropic gift code.
What data do you store?
Your email, order details, time-limited payment quote, submitted transaction ID, and fulfillment events. No card data touches this site, and we do not collect KYC data. See the privacy policy.